Version: [v3.0.19938] HMCTS Home | User Guide

Welcome to Money Claim Online

Money Claim Online (MCOL) is HM Courts & Tribunals Service Internet based service for claimants and defendants.

Money Claim Online is a convenient and secure way of making or responding to a money claim on the internet.

Before you begin using the Money Claim Online Service please make sure you familiarise yourself with the following information:

Information about the UK Government Gateway

To begin using the Money Claim Online Service you are required to register for an account with the UK Government Gateway.


IMPORTANT: YOU MUST READ THIS BEFORE TRYING TO CONTACT THE HELPDESK! To access frequently asked questions about the MCOL website, please click on MCOL FAQ.For a copy of our customer user-guide email us at quoting ‘user-guide’ in the subject heading. When you have registered with the MCOL website please make a note of the 12 digit User ID and your password. Without this, we may be unable to retrieve the details of your MCOL account and you may then not be able to access the MCOL website in the future.

The Money Claim Online Helpdesk experiences a high volume of calls. Please consider e-mailing your query to: or call us on 0300 123 1057.

NEW: A new payment service was introduced on 7th December 2014. This does not change functionality but the appearance of the payment screens will have changed. Additionally, the payment service now has the facility to dispatch an email receipt if so requested. If you require a receipt please input your email address when prompted to do so. The MCOL User Instructions are currently being updated.

Due to essential maintenance on the Government Gateway the MCOL system will be unavailable from 28th April 22:00 to 29th April 06:00 (am) 2015. There will also be an outage to the MCOL service on 29th April 2015 between 18:30 and 20:00. If you have any queries please follow the standard process for raising queries. Please accept our apologies for any inconvenience caused.


If you have already registered and enrolled with MCOL then please click below to login.

Register as an Individual

You should register as an Individual if:

You wish to make a claim against someone who owes you money.

You wish to respond to a claim that has been made against you.

Register as an Organisation

You should register as an Organisation if:

You are a Solicitor and wish to register as a user of the MCOL service.

You are an Organisation that wishes to issue or respond to a claim online.

Security Notice

MCOL uses industry standard cryptography to protect the information you enter into MCOL online.


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