Version: [v10.4.2.ce31183c] HMCTS Home | User Guide

Welcome to Money Claim Online

Money Claim Online (MCOL) is HM Courts & Tribunals Service Internet based service for claimants and defendants.

Money Claim Online is a convenient and secure way of making or responding to a money claim on the internet.


Before you begin using the Money Claim Online Service please make sure you familiarise yourself with the following information:

When you have registered with the MCOL website please make a note of the 12 digit User ID and your password. Without this, we may be unable to retrieve the details of your MCOL account so you may not be able to access your accounts in the future.

To begin using the Money Claim Online Service you are required to register for an account with the UK Government Gateway. For problems logging in please refer to the annex on the final page of the user guide.


The Money Claim Online Helpdesk can be contacted on 0300 123 1057. It does experience a high volume of calls so you may wish to consider emailing your query to

If you have received notification that the defendant is in a breathing space, you must not issue a new claim or commence enforcement proceedings unless you have permission from the court. If you have already issued a claim you must inform the court (please refer to the MCOL User Guide for Claimants for details on how to do this).

IMPORTANT - If you have already issued a warrant of control and the debtor enters into a Breathing Space, as well as updating your case online, you will also need to contact the County Court executing the warrant in order to prevent bailiffs from taking action. Contact details can be found here

REMINDER - A Warrant of Control may not be issued for more than £5,000 unless issued under the Consumer Credit Act.

Users are advised not to use emojis when responding to claims as the system does not recognise the images and causes issues for the claimant when viewing the response.

If your claim is for not more than £10,000, you may be eligible to use our digital service Online Civil Money Claims (OCMC) - click here for more information. You MUST NOT continue with this site if you have already started your claim in OCMC.

***** NB Money Claim Online will be unavailable from 10:00 on Saturday 22nd to 17:00 on Sunday 23rd due to essential maintenance ******

Login or Register

Click the Login button below to allow access to Money Claim Online via your Secure Credential Platform account or begin the process of creating an account.

Security Notice

MCOL uses industry standard cryptography to protect the information you enter into MCOL online.


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