Version: [v5.0.20423] HMCTS Home | User Guide

Welcome to Money Claim Online

Money Claim Online (MCOL) is HM Courts & Tribunals Service Internet based service for claimants and defendants.

Money Claim Online is a convenient and secure way of making or responding to a money claim on the internet.

Before you begin using the Money Claim Online Service please make sure you familiarise yourself with the following information:

Information about the UK Government Gateway

To begin using the Money Claim Online Service you are required to register for an account with the UK Government Gateway.


IMPORTANT: YOU MUST READ THIS BEFORE TRYING TO CONTACT THE HELPDESK: To access ‘frequently asked questions’ the MCOL website, please click on MCOL FAQ.For a copy of our customer user-guide, email us at quoting ‘user-guide’ in the subject heading.

When you have registered with the MCOL website please make a note of the 12 digit User ID and your password. Without this, we may be unable to retrieve the details of your MCOL account so you may not be able to access your accounts in the future.

We are currently experiencing technical problems with our telephony system, your call will be answered by an operative if you continue to hold on the line. You will experience a ring tone only, rather than the usual options.We are sorry for any inconvenience and assure you we are working to fix this as a priority

The Money Claim Online Helpdesk experiences a high volume of calls. Please consider e-mailing your query to: or call us on 0300 123 1057.


If you have already registered and enrolled with MCOL then please click below to login.

Register as an Individual

You should register as an Individual if:

You wish to make a claim against someone who owes you money.

You wish to respond to a claim that has been made against you.

Register as an Organisation

You should register as an Organisation if:

You are a Solicitor and wish to register as a user of the MCOL service.

You are an Organisation that wishes to issue or respond to a claim online.

Security Notice

MCOL uses industry standard cryptography to protect the information you enter into MCOL online.


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