Version: [v1.6.4.17192] HMCTS Home | User Guide

Welcome to Money Claim Online

Money Claim Online (MCOL) is HM Courts & Tribunals Service Internet based service for claimants and defendants.

Money Claim Online is a convenient and secure way of making or responding to a money claim on the internet.

Before you begin using the Money Claim Online Service please make sure you familiarise yourself with the following information:

Information about the UK Government Gateway

To begin using the Money Claim Online Service you are required to register for an account with the UK Government Gateway.


IMPORTANT: YOU MUST READ THIS BEFORE TRYING TO CONTACT THE HELPDESK! To access the frequently asked questions regarding the Money Claim Online website, please click on the following link MCOL FAQ.

Upon completion of registration with the Money Claim Online website please ensure you keep a note of the 12 digit User ID and your password. Should you misplace this information we may be unable to retrieve the details of your Money Claim Online account which may result in your inability to access the Money Claim Online website in future.

The Money Claim Online Helpdesk experiences a high volume of calls. Please consider e-mailing your query to: alternatively please telephone us on 0300 123 1057.

For a copy of our customer user-guide please email us at quoting ‘user-guide’ in the subject heading.

Due to essential maintenance the MCOL system will be unavailable from 07:30 to 17:30 on Monday 21st April, for customers to register their claims. If you have any queries please follow the standard process for raising queries. Please accept our apologies for any inconvenience caused


If you have already registered and enrolled with MCOL then please click below to login.

Register as an Individual

You should register as an Individual if:

You wish to make a claim against someone who owes you money.

You wish to respond to a claim that has been made against you.

Register as an Organisation

You should register as an Organisation if:

You are a Solicitor and wish to register as a user of the MCOL service.

You are an Organisation that wishes to issue or respond to a claim online.

Security Notice

MCOL uses industry standard cryptography to protect the information you enter into MCOL online.


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