Version: [v8.1.14] HMCTS Home | User Guide

Welcome to Money Claim Online


Money Claim Online (MCOL) is HM Courts & Tribunals Service Internet based service for claimants and defendants.

Money Claim Online is a convenient and secure way of making or responding to a money claim on the internet.


IMPORTANT: YOU MUST READ THIS BEFORE TRYING TO CONTACT THE HELPDESK:

Before you begin using the Money Claim Online Service please make sure you familiarise yourself with the following information:

When you have registered with the MCOL website please make a note of the 12 digit User ID and your password. Without this, we may be unable to retrieve the details of your MCOL account so you may not be able to access your accounts in the future.


To begin using the Money Claim Online Service you are required to register for an account with the Secure Credential Platform.

Notices

If you are having problems logging in, please click MCOL User Guide for Claimants for assistance and refer to the annex on the final page.

The Money Claim Online Helpdesk can be contacted on 0300 123 1057 / 01604 619402. It does experience a high volume of calls so you may wish to consider emailing your query to ccbc@hmcts.gsi.gov.uk.

Please Note: If you are completing a Direct Debit mandate form, please leave the reference box beneath the bank address blank.

REMINDER - A Warrant of Control may not be issued for more than £5,000 unless issued under the Consumer Credit Act.

Login or Register

Click the Login button below to allow access to Money Claim Online via your Secure Credential Platform account or begin the process of creating an account.

Security Notice


MCOL uses industry standard cryptography to protect the information you enter into MCOL online.

 

Crown copyright material on this site is subject to Crown Copyright Protection unless otherwise indicated.
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